" Divisiona Day Meeting of Neluwa Divisional Secretariat will be held on 20.11.2024 at the auditorium of Divisional Secretariat.

Citizen Charter

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Citizen Charter of Divisional Secretariat

Serial No

                                         Service Provided

Time

1

Issuing residence certificates

10 Minutes

2

Issue of valuation certificates

20 Minutes

3

Issue of income certificates

15 Minutes

4

 Issuing of valuation certificates

05 Minutes

5

 Find solutions for electricity objections

15 Minutes

6

 Registration of business names

2 Weeks

7

Recommending Electricity Application

2 Weeks

8

 Issuing Animal Transportation Licenses

10 Minutes

9

 Issue of a land permit or a copy

30 Minutes

10

Naming of tracer of License land

15 Day

11

 Issuing timber cutting licenses

20 Minutes

12

 Issuing timber transportation permits (after receipt of all the required documents)

1 Hour

13

 Issuing of sand / gravel license

1 Hour

14

Approval of loans mortgages on land title deed

1 Weeks

15

Permission to personally measure grant land

20 Minutes

16

 Issuing Birth / Death / Marriage Certificates

20 Minutes

17

 Approval to release compulsory saving money (gives the manager the necessary documents when needed)

10 Minutes

18

 Issuing nutrition stamps (When required documents are completed)

20 Minutes

19

 Samurdhi insurance payments

3 Day

20

 Issuing income license

10 Minutes

21

 Recommendation of casual subsidies

1 Weeks

22

 Approvals for public assistance

04 Day

23

 Assistance in Social Insurance Scheme

14D Day
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